Terms & Conditions

OBLIGATION(S) OF THE USER OF THIS WEB SITE

It is an obligation of the User of this Web Site to read the Terms and Conditions carefully and place an order for availing services of M/S Galaxy International. only after he/she/it/they have very well understood the same. In the event of placing of order by the User of this Web Site and after making of the payment, it will be assumed by us and also by M/S Galaxy International. that the User of this Web Site has understood the terms and conditions. It is also clarified that the clauses of terms and conditions keep changing, without any notice, at the behest of M/S Galaxy International. The changes are inevitable due to changes in the policy of Government, Airlines and other attending circumstances beyond the control of M/S Galaxy International. It is therefore the duty and obligation of the User to go through the Terms and Conditions, every time he/she/it/they purchase the Travel Product.

It is an obligation of the User of this Web Site to provide correct and precise details/ particulars about himself/herself/itself/ themselves, i.e. just the same what has been given in the passport or other identifications Card/ document(s). Any problem, trouble, loss or damage due to furnishing of incorrect particulars/ details will be at the risk, consequences and peril of the User of this Web Site himself/herself/itself/ themselves.

DISCLAIMER
Our Web Site namely galaxysafar.com and M/S Galaxy International. have endeavored to ensure that all the information on the Web Site is correct, however, neither our Web Site nor M/S Galaxy International. will be responsible for any inaccuracy, in-completeness, error in the data and material lying on our Web Site. The User of this Web Site deals with us at his own risk, consequences and peril. The User of this Web Site understands it well that our services are squarely dependent on others like Internet Service Providers, Host of our Server, Airlines, Hoteliers and Tour operator etc. and the same are not fully in our control.

RIGHT TO ACCESS
Our Web Site namely galaxysafar.com and M/S Galaxy International. reserve their right, in their sole discretion, to stop the access of our Customer(s) /the User of this Web Site to our Web Site and that of the Galaxy International at any hour. INDEMNIFICATION Our Customer(s)s / The User of this Web Site(s)s agree to indemnify, defend and hold harmless.

galaxysafar.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by TravelSevek.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by our Customer(s)s/the User of this Web Site.

TERMINATION OF AGREEMENT AND SERVICES
Our Web Site namely galaxysafar.com and M/S Galaxy International. reserve their right, in their sole discretion, to terminate without any notice the agreement and services agreed upon between our User of this Web Site / the Customer and M/S Galaxy International.

NOTICES AND COMMUNICATIONS
All notices and communication shall be needed to be directed to and served without fail at M/S Galaxy International. Office at 276 Cycle Market, Jhandewalan Extension, Delhi-110056

DISPUTE AND JURISDICATION
Any dispute between the User/ Customer of this Web Site and M/S Galaxy International. shall be subject to jurisdiction of Delhi/New Delhi Courts only. However, neither the User/ Customer of this Web Site nor M/S Galaxy International. will move the court directly. Both, the User/ Customer of this Web Site and M/S Galaxy International shall need to get their dispute resolved through Arbitration and the Arbitrator shall be appointed by M/S Galaxy International. only. The Award of the Arbitrator will be final subject to the law of the land.

Terms & conditions
It is well understood by the User of this Web Site that M/S Galaxy International. shall not be liable for any act of commission and omission beyond its control. It is also clarified by M/S Galaxy International. and well understood by the User of this Web Site that M/S Galaxy International. has no control on the services on ground, as provided by Airlines, Hoteliers, Tour Operators, and any other Third Party. M/S Galaxy International. engages /hires the services of such agencies/ third Party based on their reputation and past dealings with it. M/S Galaxy International. can’t and don’t commit its Customer(s) more than what it has declared herein. M/S Galaxy International. will not be responsible also for losses or damages, occasioned or caused due to act of commission or omission on the part of Airlines, Hoteliers, Tour Operators, any other Third Party. M/S Galaxy International. shall be having right to cancel or modify Travel Itineraries or Tickets Booking in the event of exigency. Any Travel Product agreed to be availed of/sold by M/S Galaxy International. will be subject to availability of the same.

The Terms & Conditions are enumerated here-in-under:
1. This Web Site namely, galaxysafar.com, is owned and operated by M/S Galaxy International., Office at 276 Cycle Market, Jhandewalan Extension New Delhi-110056. The Users/ Customers of this Web Site shall therefore be dealing with M/S Galaxy International. for availing the services of any nature whatsoever. The order for the purchase of Travel Products (Air Tickets, Travel & Tours, Hotels, etc.) which the Users/ Customers of this Web Site place through this Web Site will be executed by M/S Galaxy International., as an Agent between the Users/ Customers and the Third-Party Service Providers (Airlines, Transporters, Hoteliers, etc.) The payment shall also be made by the Users of this Web Site directly to Galaxy International. Refund(s) of any nature what so ever will also be dealt with by M/S Galaxy International only.

2. M/S Galaxy International. provides one window service/solutions to our Customer(s) / the User of this Web Sites vis-à-vis Travel Products, such as Air tickets, Visa, Hotels, Travel & Tour and Other Ancillary Services which might be needed by the user of this Web Site for Tours & Travels.

3. The job of M/S Galaxy International. includes purchase of product and services from service providers, for and on behalf of our Users/ Customer(s). It is well understood by our Users/ Customer(s) that M/S Galaxy International. is not and shall not be a service provider. M/S Galaxy International. is and shall be just the agent/ middleman between the Service Providers and the Users/ Customer(s). In other words, M/S Galaxy International. shall be in the shoe of the Users/ Customer(s) of this Web Site. M/S Galaxy International. shall be as much a consumer of service of the Service Providers as the Users/Customers, himself/herself/itself/themselves.

4. The lapse/default in services of the Service Providers, loss or damage to baggage, death or personal injury to the Users/ Customers, delays or any other untoward incident or exigency occurring at different stages of Travel & Tour shall not be the responsibility of the M/S Galaxy International. The Users/ Customers are availing the services of the Third-Party Service Providers through M/S Galaxy International at their own risk, consequences and peril.

5. M/S Galaxy International. is only an agent who facilitates and arranges the services for the Users/ Customer(s) of this Web Site, to be ultimately provided by Hoteliers, Tour operators, Airlines and other Third-Party Service Providers. M/S Galaxy International. has no control on the actual services to be provided on the ground by the Third-Party Service Providers.

6. Our Users/ Customer(s) dealing with M/S Galaxy International., undertake to sue and lay their claims in the Courts/ before the Arbitrator against the Service Providers at their own cost and consequences. M/S Galaxy International. shall not be dragged in such litigation(s).

7. The information being displayed on our Web Site concerning the Service Providers is squarely and wholly supplied by the Service Providers themselves. Our Web Site or M/S Galaxy International. shall not be held responsible for any discrepancy in the services advertised by the Service Providers through our Web Sites and actual services rendered by them at the ground. It will be the responsibility of the Users/ Customers to also find out themselves about the Service Providers before proceeding with them through us.

8. M/S Galaxy International. is and will be fully authorized and competent to make additions and alterations in the tour Itinerary and other travels programs without notice to the Users/ Customers of this Web Site.

9. The Service fees & Other Taxes, applicable to the Travel Product, like bookings made online or via call center of M/S Galaxy International. or our Call Centre shall be livable to and payable by Users/ Customers of this Web Site.

10. The FARES AND PRICES of the Travel Product including Airlines Tickets, as quoted on our Web Site will be subject to availability at the time of booking. The fare and prices are also subject to applicable taxes and charges, which our Customer(s)/the Users of this Web Site can find out and confirm with M/S Galaxy International. before making any booking/payment. Nothing could be done post confirmation of booking/payments.

11. M/S Galaxy International. has no control on the timing and quality of services provided by Airlines such as, Airfares, Flight timings, Quality of Meals, served in Aircraft etc. The information displayed on our Web Sites is also subject to change without any notice to the Users/ Customers of this Web Site.

12. It is well understood by the Users of this Web Site /Customers that they will need to stay in constant touch with M/S Galaxy International., concerned Airlines, other Service Providers for availing services in time and in fair quality and quantity. Any lap(es) in following this directive by our Users Customer(s) shall be at the cost and consequences of our Users Customer(s) only.

13. The Passport and Visas are a big issue while travelling abroad. It will be the responsibility of the Users of this Web Site /Customers to keep them intact while travelling abroad. The validity of Visas and Passports, procurement of other documents like immigration checking etc. will be looked into, procured and ensured intact by our Users /Customer(s)s only. M/S Galaxy International. shall not be anywhere in the picture unless specifically requested for the same and M/S Galaxy International. also acceded to such request in writing.

14. The Discounts are offered by M/S Galaxy International. from time to time. However, the percentage of such discount(s) is never fixed. It keeps floating. Our Customer(s)/User(s) will need to have a separate written arrangement for discounts with M/S Galaxy International. In the absence of such written arrangement, Complaint of any sorts concerning discrepancy(ies) in the discounts of any nature what so ever shall not be entertained by us or by M/S Galaxy International.

15. Our Web Site has taken all due care and steps to ensure the accuracy of the information lying on this Web Site. However, neither our Web Site nor M/S Galaxy International. shall be responsible for any error(s), inaccuracy(ies), omissions(s) creping in the material due to human error or otherwise. We further declare that our Web Site or M/S Galaxy International. shall not be responsible also for transmission errors, technical defects, interruptions, third party intervention or viruses, etc.

16. M/S Galaxy International. or our Web Site don’t and can’t guarantee the uninterrupted availability of this Web Site and therefore consequential loses, costs and/ or damages while dealing with us or M/S Galaxy International. through us will be borne by our Users/ Customers only and not by us/Web Site or M/S Galaxy International.

17. Our Web Site protects the online privacy of our Users / Customer(s) but our Users/ Customers agree that we can use the information / details provided by them to us for enhancing the prospectus of the business of our Web Site or that of M/S Galaxy International.

18. Our Customer(s) / Users opting to take services of M/S Galaxy International. by making payment through our Web Site shall be liable to pay applicable charges, fees, duties, taxes, levies and assessments, etc.

19. The Users/ Customers of this Web Site shall be dealing with and making the payment to M/S Galaxy International. subject to aforementioned terms and conditions